FAQ
Junk Removal FAQS
Junk Trucks Inc.
Wondering how junk removal works? At Junk Trucks Inc., we prioritize clear communication and reliable service, so you know exactly what to expect.
Who is Junk Trucks Inc.?
Junk Trucks Inc. is a new junk removal company which offers professional waste removal services for customers in the Northwest Suburbs of Chicago. We offer a wide range of services for homeowners and commercial property managers.
We are family owned and operated.
What happens to the items you take?
Junk Trucks Inc. is committed to recycle and salvage as much as possible. It’s extremely important to us that we separate what can be recycled, salvaged and junked.
What forms of payment do you accept?
We accept all major credit cards. We can take a credit card in person or over the phone. We can also send you a link to pay online through your desktop computer or mobile device.
As well as payments in cash.
Checks are not accepted.
Do you offer commercial rates?
We are pleased to offer commercial rates for our regular commercial customers.
Do I have to be onsite for you to remove the junk?
It’s not necessary for you to be at home or other type of property as long as you are reachable by phone to send payment, if we need to get inside the property it’s recommended that you or someone you trust to be present.
What do you remove or dispose?
Timber – Secure fencing, fire wood, old hardwood
Construction products – Debris, tiling
Yard waste – Branches, bushes
Furniture – Couches/sofas, sofa bedsDevices – Refrigerators, fridge freezers, washing machines & clothes dryers
Electronics – TVs, computers, printers, old radiosConcrete – From busted paths or floor covering
Soil & dust from a brand-new yard
Roof products – Ceramic tiles and corrugated iron
Remodeling projects – Wall surfaces, windows, floorboards, drywall, plasterboard & structures, etcWhat do you not remove or dispose?
Paint
Chemicals, solvents, oils
Asbestos
Oil drums (unless empty as well as leading & lower eliminated).
Oil storage tanksWhy are bookings in two-hour time slots?
We work all over the Northwest Suburbs and sometimes delays can occur due the nature of other jobs or traffic, our driver will call you between 30 to 15 minutes prior to arriving.
How much do junk removal usually cost?
Most jobs are based on the capacity your items will take on our truck, some extra fees may apply, if we need to pack or bag certain waste that requires a $30 per hour per worker, some waste items may require a disposal fee by the state (ex. vehicle tires)
What equipment does your truck include?
2 strong healthy dudes as well as shovels, rakes, brooms, dolly or wheelbarrow. We do not operate equipment or bring ladders.
How large is your truck?
Our truck has a steel box that has a capacity of 16 cubic yards. They measure approximately 12′ x 7.5′ x 5.